PRIVACY POLICY STATEMENT

Last revised: January 1, 2023

This privacy policy (the “Privacy Policy”) sets out the privacy policies and practices for Pranadent Llc and its subsidiaries and affiliates with respect to how Pranadent Llc collects your personal information. It also describes how Pranadent Llc maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Pranadent Llc via this website, https://www.surgicalmaster.com, and other websites operated or provided by Pranadent Llc and various subdomains (collectively, the “Sites”) and other places where we may collect personal information like industry or networking events. 

This Privacy Policy also sets out how you can access certain information that Pranadent Llc may collect about you. In this Privacy Policy, “personal information” means information or opinions about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws.

Please note that the Sites may contain links to other third-party websites that are not controlled or operated by Pranadent Llc. This Privacy Policy does not apply to such third-party websites, and Pranadent Llc is not responsible for the content or behavior of such third-party websites or the privacy practices of such third parties. Pranadent Llc encourages you to request and review the privacy policies of any third parties upon disclosing your personal information to such parties or when visiting such third-party websites.

Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using our Sites, you agree to this Privacy Policy.

• Personal Information Protection and Privacy. Pranadent Llc understands how important your privacy is. The purpose of this Privacy Policy is to inform you about the type of personal information we may collect from you, what we intend to do with that information and to inform you of the steps we take to keep your personal information confidential. By using the Site and the services provided therein, you consent to the terms of this privacy policy. If you have any questions or concerns, please contact us at [email protected] and we’ll be happy to accommodate.  
• Consent of Collection of Information. By submitting personal information to Pranadent Llc or any of its service providers, you agree and consent to the collection of your personal information and consent to the use, disclosure and transfer of your personal information in accordance with the provisions of this privacy policy. You may always refuse or withdraw your consent by contacting Pranadent Llc at [email protected]. You understand that if you withdraw your consent, Pranadent Llc may not be able to continue to offer its services and provide its information to you. 
• Revisions to this Privacy Policy. Pranadent Llc reserves the right to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Pranadent Llc will treat your continued use of the Sites following such revision as your acceptance of the revised terms.  All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. Pranadent Llc will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law. This Privacy Policy was last updated on September 14, 2020. 
• Children Under the Age of 18. Our Sites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on our Sites. Pranadent Llc do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Sites or through any of its features, register on the Sites, make any purchases through the Sites, use any of the interactive or public comment features of our Sites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If Pranadent Llc have learned to have possession of personal information from a child under 18 without verification of parental consent, Pranadent Llc will delete that information. If you believe Pranadent Llc may have any information from or about a child under 18, please email [email protected].

What personal information does Pranadent Llc collect and how is it processed?

• What do we collect? Pranadent Llc collects your name, e-mail address, phone number and mailing address.

• Newsletter. We will ask for both your name and e-mail address in order to send you our newsletter or e-mails. We will only contact you through our newsletter for promotional or informational purposes.

• Third Parties. Pranadent Llc may work with third party applications in order to provide you with the best services on the Site. These organizations may collect personal information from you in order to provide you with these services including your name and contact information. Specifically, the third parties Pranadent Llc works with on the Site are listed below. We’ve included links to their Privacy Policies to ensure you are comfortable using them.

1. 1. 1. Stripe : https://stripe.com/privacy-center/legal
      2. Freshdesk : https://support.freshdesk.com/support/solutions/articles/50000000206-freshworks-privacy-update
      3. Facebook : https://www.facebook.com/full_data_use_policy
      4. Youtube : https://www.youtube.com/static?gl=CA&template=terms
      5. Instagram : https://help.instagram.com/402411646841720
      6. Kajabi : https://kajabi.com/policies/privacy/
      7. Slack : https://slack.com/privacy-policy
      8. Zoom : https://zoom.us/privacy
      9. Google Drive : https://www.google.com/drive/terms-of-service/

• How will Pranadent Llc use your personal information? Your personal information will be used to provide you with promotional and informative materials and offer and deliver the products and services you can purchase or subscribe to from the Site. Specifically,

• Your name and e-mail address are collected but will not actually be stored on the Site. Any information captured will be processed through third party websites.

• If you subscribe to our newsletter your information will be used to send the newsletter to you;

• If we send you the Newsletter for marketing purposes, we may use your contact information to send you e-mails about promotions, special events and other marketing information. You can opt not to receive these e-mails from us by either clicking “unsubscribe” at the bottom of the e-mail when you receive it or by sending an e-mail that includes your e-mail address and a request that you not receive our promotional e-mails; and

• We may use your personal information to respond when you submit a question or suggestion to us, or when you request assistance with the service you purchased.

• Storing Your Personal Information. Pranadent Llc’s web server may store your personal information when you interact on the Site. Pranadent Llc will be happy to delete any of your information it holds upon request made by you. Your personal information will be safely disposed of by Pranadent Llc by deleting it from its possession.

• We Play By The Rules. The Site and Pranadent Llc abide by all relevant United States laws in all aspects of our operations. If you’ve got any questions about our compliance with this legislation, feel free to reach out.

• Analytics. The Site does keep the following information from your visits to our webpage:

• Visitor information to improve our customer engagement which tells us where and when people visit the Site and how long they stay there; and

• IP information for website and server security

• Cookies. The Site does use ‘cookies’ to keep a record of the number of times you’ve visited the Site and how you interacted with the Site during each visit. In addition to this, the Site also uses cookies which are not absolutely essential for your use of the Site. Your continued use of the Site does serve as consent for these cookies.

• You might be wondering what a cookie is? Well, it is a small text file that gets sent by the server of the Site to your hard drive and can only be read and interpreted by the Site’s server. No personal information is stored in the cookie and there is nothing on it which can identify you personally.

• Why do we use cookies? Despite being an awesome word generally, cookies help the Site understand how you interact while visiting the Site, what your preferences are and thus can improve your experience on the Site. If you do not want cookies from the Site, simply adjust the settings in your web browser to disable cookies. This may change the way you access the Site, but of course it is your choice to do so.

• Disclosure of Personal Information. Pranadent Llc will NEVER sell or license any personal information we collect from you. Pranadent Llc is not liable for any disclosure of your personal information by any Third Parties.

• Jurisdiction. This privacy policy and the use of the Site are governed by the laws of the United States of America. If a dispute arises under this policy, we agree to first resolve it with the help of a mutually agreed-upon mediator in the United States of America.

• Your Consent. By choosing to provide us with your personal information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy.

• Protecting Your Privacy. Pranadnet Llc is committed to protecting your privacy. Security measures, such as the use of passwords on e-mail servers and unique passwords to access phones have been adopted to protect your personal information against loss or theft, unauthorized access, disclosure, copying, use or modification. Pranadent Llc makes no promises, warranties or representations about the manner in which your personal information is handled by Third Parties and bears no liability whatsoever for your use of them.

• The Internet Can Be Unpredictable. The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that the information you provide to Pranadent Llc over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of Pranadent Llc's control.

• Verifying and Amending Your Personal Information. Pranadent Llc tries to ensure that all personal information about you that is in our possession is accurate, complete and up-to-date. Please contact us at [email protected] to advise us of any changes to your personal information. You may request access to the personal information held by Pranadent Llc at any time or seek to make corrections to it.
• Resolving your concerns. If you have any questions or concerns about Pranadent Llc’s personal information collection, use and disclosure practices, please let us know at [email protected] and we will do our best to help you.